Are you having trouble putting in place a reliable TCF compliance process?
Our knowledgeable team, an FCA-authorized and regulated company, can assist you in meeting your TCF compliance requirements.
The Treating Customers Fairly (TCF) program of the Financial Conduct Authority (FCA) mandates that regulated businesses clearly put the interests of their clients at the center of their sales and marketing plans.
Observe regulations and maintain compliance.
Financial institutions are prohibited from marketing or offering customers unsuitable products under TCF laws. To guarantee compliance, you must
- Always have a thorough awareness of your consumers’ requirements.
- Give customers detailed information about the advantages, risks, and costs of your product.
Our devoted staff of IQCS-accredited CATI interviewers can assist you in learning insightful information while upholding high conduct standards so that you can:
- Evaluate the product knowledge of your audience.
- Make precise customer group segments for targeted, effective communications.
- Prior to, during, and following the sale, keep an eye on how clients are being handled fairly.
- Establish a direct line of communication for comments and concerns.
- Obtain suggestions that might be used to pinpoint areas for development.
- Keep track of communications to provide a complete audit trail to support compliance.
Why work with TTMC Research as a partner?
As a Market Research Society Company Partner and an FCA-authorized and regulated company, TTMC Research is in a good position to assist financial services organizations in fulfilling their compliance requirements. They are:
- Making calls to invite people and promoting the event
- Follow-up Calls to confirm the invitation received, determine interest, and finalise the registration
- Reminder Calls to increase participation overall and reduce “no-shows”
- Post-Event Surveys to get insightful comments
- Telemarketing and sales campaigns following the event
Why pick us as your partner in event marketing?
As a Market Research Society Company Partner and an FCA-authorised and regulated company, TTMC Research is in a good position to assist financial services organisations in fulfilling their compliance requirements. They are:
- Abide by stringent industry rules, such as the FCA Code of Practise and Data Protection Laws, and conduct oneself with integrity.
- Respect strict guidelines for the processing, preservation, and confidentiality of data.
- Keep a detailed call log and audit trail.
What assistance can we provide for your compliance challenges? To discuss your compliance needs, Get in touch
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